What carriers do you use?
All UK orders will be delivered with Evri. All orders outside of the UK will be delivered with DHL.
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Shipping & Delivery Information
How long should delivery take?
Our carrier aims to deliver your parcel within 2-5 days after they receive the parcel.
My order states delivered but I have not received it.
The package may have been signed for by a neighbor or another resident at your location. Can you kindly check this and check around the entrances of your residence, particularly on porches, garages or other places that might protect your package. If
Shipping & Delivery Information
When your order is shipped, we will send you a confirmation email. Please be aware that our service is not a named delivery service and anyone at the designated delivery address may sign for your delivery. We will not be liable for a lost or missing