Harlequins Rugby Shop

Discount codes are single use only and only one discount code can be used at a time. &#xA0;If this is your first use, please provide us with the discount code you are attempting to use so we can further check into this for you. Please contact our Customer Services concierge using the form <a href="https://shop.quins.co.uk/pages/contact-us">here</a>*Please note that discount codes can not usually be applied to Sale Items.

Discount codes are single use only and only one discount code can be used at a time. If this is your first use, please provide us with the discount code you are attempting to use so we can further check into this for you. Please contact our Customer

My discount code is not working, what should I do?

Discounts

How will I know my order has been received by you?

How will I know my order has been shipped?

Can I amend my order after I place it?

Where is my order?

I’m missing an item from my order, what should I do?

What should I do if I receive a faulty or damaged item?

Items received are different from what I ordered, what should I do?

Orders

What carriers do you use?

How long should delivery take?

My order states delivered but I have not received it.

Shipping & Delivery Information

Faulty Goods

Faulty & Damaged Goods

How do I return my order?

How long do I have to return an item after I receive my parcel?

What is your exchange policy?

How long will it take to receive my refund?

Can I return a personalised item?

Returns & Refund information

Returns & Exchanges

I forgot to apply my discount code

Discount codes & Giftcard Policy

How do I know what size I will need?

How do I care for my clothing?

Where can I submit feedback about my products?

Product Information

My discount code is not working, what should I do?Updated 3 months ago